A Strong Defense
The young man actually came strongly to Mrs. Wilson’s defense. He must have really developed a bond with her while assisting her because he was coming up for her big time. He called out Mr. Thompson for his rudeness telling him that she is much older than him and that he was acting like a low life.
This appeared to strike a nerve with the rude man, who doubled back and acknowledged that he had crossed a line. He also calmed down, and it made everyone else in business calm down as well. But Mrs. Wilson was still upset and was about to do something brash.